Have Product Key For Sims 4 How Do I Download Game

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This article will show you how to install The Sims 4 expansion packs. You may need to install and/or update The Sims 4 base game before installing your expansion pack.

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When you get new expansion packs or game packs for The Sims 4, you can download and install your new content with the steps below.

  1. If you have not installed The Sims 4 base game, you will need to do so before you can install an expansion pack.
  2. If you receive either of the following error messages, you will want to follow the steps on this page:
    • You must install The Sims™ 4 on this computer before installing The Sims™ 4 Get to Work Expansion Pack.
    • You must update The Sims™ 4 before installing The Sims™ 4 Get to Work Expansion Pack.

Installing and updating The Sims 4

Install The Sims 4 base game digitally using Origin:

  1. Launch the Origin client. If prompted, log in using your Origin information.
  2. Click the My Games tab.
  3. If you’ve already purchased the game, it will display as its own game tile.
  4. Hover over the game tile, or right-click the tile. Select Download.

Install The Sims 4 base game from disc:

  1. Insert the game disc into your disk drive and follow the on screen instructions.
  2. When prompted, enter the product code that was included with the installation discs.

Once you fully install and update The Sims 4 base game, you can proceed to install the expansion pack.

Update The Sims 4 base game:

  1. Launch the Origin client. If prompted, log in using your Origin information.
  2. If an update is available, you will see an orange icon on the game tile.
  3. Right click the game tile and choose Update.

Installing The Sims 4 expansion packs

Install the expansion pack digitally using Origin (digital purchase from Origin):

  1. Launch the Origin client. If prompted, log in using your EA Account information.
    • If you have not purchased your expansion pack yet, you can buy it in Origin, either through the game properties or through the store.
  2. Navigate to the My Games tab.
  3. Select The Sims 4 base game image and click the button, or right click on the image and select View Game Details.
  4. Select the expansion pack you need to install from the list and click Download.
  5. After the installation is complete, click The Sims 4 and then Play to launch the game. The expansion pack content will now be available within The Sims 4.

Install the expansion pack digitally using Origin (disc purchase installed digitally):

  1. Launch the Origin client. If prompted, log in using your EA Account information.
  2. To redeem the product code:
    • On PC, under the Origin pull-down menu, click Redeem Product Code.
    • On Mac, under the Games pull-down menu, click Redeem Product Code.
  3. Enter the product code that was included with the installation discs.
  4. Navigate to the My Games tab.
  5. Select The Sims 4 base game image and click the button or right click on the image and select View Game Details.
  6. Select the expansion pack you need to install from the list and click Download.
  7. After the installation is complete, click The Sims 4 and then Play to launch the game. The expansion pack content will now be available within The Sims 4.

Note: When installing expansion packs digitally using Origin, you can purchase all The Sims 4 episodes but can only download/install through The Sims 4 View Game Details page.

Install the expansion pack from disc:

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  1. Insert the game disc into your disk drive and follow the on screen instructions.
  2. When prompted, enter the product code that was included with the installation discs.
  3. Once you have redeemed the expansion pack, you can view it in The Sims 4 game details page in your Origin My Games Library.
  4. After the installation has completed, click The Sims 4 and then Play to launch the game. The expansion pack content will now be available within The Sims 4.

How to know if your expansion pack is installed:

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  1. Go to select The Sims 4 game tile.
  2. Hover over the game tile and select the 'i' button, or right-click the tile and select 'View Game Details.'
  3. Looks for the pack under expansion packs.
  4. Hover over the game tile. If you see Play, this means pack is installed.

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