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The driver package provides the installation files for VIA USB 3.0 XHCI Host Controller Drivers Version 5.60B. If you consider updating this driver package by Driver Genius, all you need to do is clicking the Update button beside this driver update.

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Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to run the Network Troubleshooter and check if this helps.Follow these steps to run the troubleshooter:

1. Move the mouse to the bottom left corner of the screen and right-click on the ‘Start’ icon .
2. In the search box, type ‘Troubleshooter’, and then click ‘Troubleshooting’.
3. Under ‘Device, click ‘Hardware and Device'.‌

Also I would suggest you to download and install the latest drivers from the manufacturer’s website.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

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I am having exactly the same problem however when I right click on the start icon it does not give me the option to type Troubleshooter?

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I have a HP Envy Phoenix and followed the following steps to no avail:

I suggest you to run the Network Troubleshooter and check if this helps.Follow these steps to run the troubleshooter:

1. Move the mouse to the bottom left corner of the screen and right-click on the ‘Start’ icon .
2. In the search box, type ‘Troubleshooter’, and then click ‘Troubleshooting’.
3. Under ‘Device, click ‘Hardware and Device'.‌

Also I would suggest you to download and install the latest drivers from the manufacturer’s website.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

What are the next set of steps to follow? (It sounds like at the minimum 20 people are having the same issue.)

Thank you,

John

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Hi,

Thank you for posting your response. I understand your concern, and we in Community will try to help you in the best possible way we can.

This issue may be due to your Universal Bus Controllers is not updated.

Please follow the steps given below to uninstall and update Universal Bus Controllers drivers and check if issue persist.

1. On the search bar, and type “Device Manager” on the search bar.
2. Open Device Manager, expand “UniversalBus Controllers”.
3. Find and double-click Universal Bus Controllers.
4. Right-click the device, and click Uninstall.
5. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
6. After the uninstallation is complete, reboot your computer.
7. After you have successfully uninstalled the driver, please go to the computer manufacturer’s website, download the Windows 10 display driver for your computer and check.

Note: If you cannot find the driver for 10, I recommend that you install the driver for 8.1 and run it in compatibility.

Hope this information helps and let us know the status of the issue we will be glad to help you further.

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Via Xchi Host Controller Driver Free

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Having a similar issue, can report (in my Windows Ten) that 'Universalbus Controllers' doesn't exist, however I do have 'Universal Serial Bus controllers'.

Under 'universal serial bus controllers' there is no mention of a device labeled 'Universal Bus Controllers'.

So for me, that solution is obviously null.

Just out of curiosity, how can reinstalling a display driver possibly affect USB functionality?

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Hi,

Thank you for posting your response. I apologize for the mistake.

To rectify, I would state that you need to locate and expand 'Universal Serial Bus Controller' and install the latest Windows 10 drivers for the USB drives.

Regards

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Via Xchi Host Controller Driver Windows 10

Usb Xhci Driver Windows 10